The article explores how the deli section of a grocery store can feel less intimidating than other areas, yet staff believe more shoppers should engage with it. It discusses the current perception of the deli and the employees’ perspective on encouraging customers to visit. The piece highlights the contrast between the deli’s approachable atmosphere and the staff’s desire for increased patronage.
The deli doesn't need to be any more intimidating than the rest of the grocery world, and yet deli employees say more people should be doing this.
